KPI Optimization

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Pharmacy Employee Accountability: Build a Better Team

By Dr. Lisa Faast | August 10, 2026 | KPI Optimization,  Team Development
Stop Expecting Your Employees to Think Like an Owner Pharmacy employee accountability gets frustrating when you’re the owner watching money, opportunities, and problems walk right past employees who don’t seem to notice any of them. You see the OTC display that hasn’t been restocked. Nobody followed up with the new prescriber you just connected with. […]
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Why Pharmacy Cash Flow Matters More Than Revenue

By Dr. Lisa Faast | July 14, 2026 | KPI Optimization
Why Pharmacy Cash Flow Matters More Than Revenue Have you ever had one of those weeks where your pharmacy cash flow made absolutely no sense? The pharmacy was slammed. The phones never stopped ringing. Your technicians were moving as fast as they could, patients were lined up at the counter, and by every outward appearance, […]

Pharmacy Inventory Management: Stop Draining Your Cash

By Dr. Lisa Faast | May 18, 2026 | KPI Optimization
Let’s talk about the very expensive little pharmacy inventory management problem sitting on your shelves… Inventory. Cute, isn’t it? All those bottles sitting there quietly like they’re innocent, when really some of them are just tiny cash vampires wearing NDC numbers. And yes, I know inventory is necessary. You can’t run a pharmacy with empty […]

Pharmacy Profit Margins Are Lying to You (Track This Number Instead)

By Dr. Lisa Faast | March 25, 2026 | KPI Optimization
The Problem With How Most Owners Measure Pharmacy Profit If you’ve ever looked at your pharmacy profit numbers and thought… “We’re busy… so why does this still feel tight?” You’re not crazy. This is one of the most frustrating parts of owning a pharmacy. You can be slammed ALL day. Phones ringing. Scripts stacking up. […]

The Q2 Pharmacy Compliance Checklist: 5 Critical Areas

By Dr. Lisa Faast | March 2, 2026 | KPI Optimization
If your operating account feels snug right now… And allergy season volume is about to ramp up… The last thing you need is a compliance problem. But here’s what most independent pharmacy owners underestimate: Compliance doesn’t collapse your pharmacy overnight because you’re reckless. It collapses it because you were busy. Busy filling scripts. Busy protecting […]

5 Pharmacy Cash Flow Strategies Every Independent Owner Should Use

By Dr. Lisa Faast | March 2, 2026 | KPI Optimization
Okay. If your operating account is looking a little… snug right now… you’re going to want to read this. You know the feeling. Wholesaler draft hits. Payroll clears. A random expense shows up that you definitely did not emotionally prepare for. And suddenly you’re staring at the bank balance like: “Wait. That can’t be right.” […]
medicare drug pricing changes forces pharmacies to become Medicare's bank

Medicare Drug Changes: What Pharmacy Owners Need to Know

By Dr. Lisa Faast | December 5, 2025 | KPI Optimization
The Part of Medicare Drug Price Reform No One Warned You About If you’ve watched any Medicare drug reform headline lately, you’ve probably heard the victory chant:Patients save money! Medicare saves money! Everybody wins! But if you own a pharmacy, you don’t hear “savings.” You hear: “Wait… when do I get paid and made whole? And is anyone making […]

Smart Pharmacy Tax Moves to Make Before December 31

By Dr. Lisa Faast | October 27, 2025 | KPI Optimization
The Hidden Profit Leak You Should Fix With Smart Pharmacy Tax Planning Let’s talk about everyone’s favorite topic: taxes. (Okay, maybe not your favorite, but it should be a favorite of your accountant!) Planning pharmacy tax moves now is the best way to keep more of your hard-earned profit. Here’s the hidden truth most independent […]
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The Secret For Freeing Up Tens of $1,000’s In Your Pharmacy Cash Flow: Inventory Turns

By Dr. Lisa Faast | September 30, 2025 | KPI Optimization
Boost Pharmacy Cash Flow With The Hidden Cash Sitting on Your Shelves If you’re like most independent pharmacy owners, you’ve felt the pressure of pharmacy cash flow problems. Wholesaler bills are due in days, PBM reimbursements don’t arrive for weeks, and somehow you’re left wondering why your bank balance never matches the effort you’re putting […]
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The Pharmacy Profit Matrix

By Dr. Lisa Faast | August 11, 2025 | KPI Optimization
The Pharmacy Profit Matrix: Your Roadmap to More Money, More Freedom, and a Pharmacy You Actually Love Running Running an independent pharmacy today feels like trying to juggle flaming torches while someone keeps tossing you more. The old way of business doesn’t work anymore (if you want profit and a life). That is why I […]

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    About DiversifyRx

    DiversifyRx is dedicated to helping pharmacy owners kick a$$. We strongly believe the key to success is diversifying your revenue streams and maximizing each opportunity that is right for you. DiversifyRx was created by pharmacy owners for pharmacy owners. We have experienced a lot of triumphs and disasters and want to share our knowledge with you. This site contains affiliate links to products or services. We may receive a commission for purchases made through these links.

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