Team Development

Aug 3 2026

Could Your Pharmacy Survive a 30-Day Vacation?

By Dr. Lisa Faast | August 3, 2026 | Team Development

Pharmacy Work-Life Balance: Could Your Pharmacy Survive a 30-Day Vacation? Pharmacy work-life balance sounds great in theory, right? I know you’re probably laughing at the title, but I want you to imagine something that may sound completely ridiculous if you own an independent pharmacy. You leave for 30 days. And I don’t mean the pharmacy-owner […]

Promo banner for DiversifyRx: robotic hands framing the text '5 AI Employees Every Pharmacy Should Build' against a circuit-board background.

Jul 6 2026

AI for Pharmacies: 5 AI Employees Every Owner Should Build

By Dr. Lisa Faast | July 6, 2026 | Team Development

Here’s The Thing About AI for Pharmacies… (First, AI for pharmacies is VERY cool). If I walked into your pharmacy tomorrow and told you I had found five new employees for your team, you’d probably ask two questions. “How much do they cost?” and… “When can they start?” Now imagine I told you these employees […]

Jun 15 2026

Pharmacy Hiring: 5 Interview Questions to Avoid Bad Hires

By Dr. Lisa Faast | June 15, 2026 | Team Development

Pharmacy Hiring Mistakes Are One Of The WORST Kinds of Horror Story… Every pharmacy owner has at least one (usually more than one). In fact, if you’ve owned a pharmacy for more than a few years and don’t have a hiring horror story, I honestly don’t know whether to congratulate you or accuse you of […]

Apr 20 2026

Employee Check-Ins: How to Keep Your Best Staff

By Dr. Lisa Faast | April 20, 2026 | Team Development

When’s the Last Time You Checked In With Your Team? Let me guess how your last week went. You were busy. Phones ringing. Scripts stacking up. Someone called out. Something didn’t come in from the wholesaler. A patient was frustrated. A provider sent something wrong. The printer jammed (because of course it did). And somewhere […]

Apr 2 2026

Be a Little More Chuck Norris in Your Pharmacy

By Dr. Lisa Faast | April 2, 2026 | Team Development

There are some people who somehow become bigger than life. Bigger than the movies. Bigger than the jokes (although I do love a good Chuck Norris joke). Bigger than the headlines. Chuck Norris was one of those people. And when I saw the news that he passed, what stood out to me wasn’t just that […]

Jan 27 2026

Why Pharmacy Execution Beats Ideas Every Time (And How to Beat Analysis Paralysis)

By Dr. Lisa Faast | January 27, 2026 | Team Development

Ok, let’s clear something up right away. If you’re a pharmacy owner who: You’re not broken. You’re just stuck in analysis mode. It’s very common for us pharmacy owners to be like this (thanks for nothing, pharmacy school). And analysis mode feels productive… right up until nothing actually changes. The Real Problem Isn’t Ideas. It’s […]

Jan 14 2026

Pharmacy Leadership That Drives Profit: 26 Phrases I’m Banning in 2026

By Dr. Lisa Faast | January 14, 2026 | Team Development

Yes, I’m Being Dramatic On Purpose I’m not banning these phrases because I’m the language police. I’m banning them because they quietly steal profit, confidence, leadership, and momentum from independent pharmacies every single day. They turn smart pharmacy owners into exhausted firefighters. They turn good employees into “clock-in, clock-out” zombies. And they turn fixable problems […]

Jan 6 2026

Pharmacy Goal Setting That Actually Works: Why You Need to Kill, Stop, and Start

By Dr. Lisa Faast | January 6, 2026 | Team Development

Let Me Guess How Your New Year Pharmacy Goal Setting Started… You came into January with a notebook, a fresh calendar, and a long list of very good ideas for your pharmacy. And by January 7th… PBMs were PBM-ing. A tech called out. A wholesaler invoice made your eye twitch. And those goals? Still sitting […]

Dec 15 2025

Pharmacy Fraud Prevention: How To Protect Your Revenue

By Dr. Lisa Faast | December 15, 2025 | Team Development

The Pharmacy Fraud That Keeps Me Up at Night When most pharmacy owners hear the words “pharmacy fraud,” they picture something obvious — fake prescriptions, sketchy patients, forged IDs. The stuff you can spot from across the counter. But the pharmacy fraud that worries me the most? It doesn’t happen in the pharmacy. It happens […]

Dec 11 2025

Pharmacy Owner Year End Employee Bonuses & Gifts Dilemma

By Dr. Lisa Faast | December 11, 2025 | Team Development

Stop Saving Employee Bonuses for December: A Better Way to Reward & Motivate Your Pharmacy Team Every December, pharmacy owners across the country start sweating over the same questions regarding employee bonuses and holiday giving: “What should I give my staff for the holidays?”“Should I hand out bonuses?”“Does this count as a raise?” And the […]