Team Development

DiversifyRx banner: 'Stop expecting your employees to think like an owner' with blue text and gear/Rx illustrations.

Aug 10 2026

Pharmacy Employee Accountability: Build a Better Team

By Dr. Lisa Faast | August 10, 2026 | KPI Optimization, Team Development

Stop Expecting Your Employees to Think Like an Owner Pharmacy employee accountability gets frustrating when you’re the owner watching money, opportunities, and problems walk right past employees who don’t seem to notice any of them. You see the OTC display that hasn’t been restocked. Nobody followed up with the new prescriber you just connected with. […]

Aug 3 2026

Could Your Pharmacy Survive a 30-Day Vacation?

By Dr. Lisa Faast | August 3, 2026 | Team Development

Pharmacy Work-Life Balance: Could Your Pharmacy Survive a 30-Day Vacation? Pharmacy work-life balance sounds great in theory, right? I know you’re probably laughing at the title, but I want you to imagine something that may sound completely ridiculous if you own an independent pharmacy. You leave for 30 days. And I don’t mean the pharmacy-owner […]

Promo banner for DiversifyRx: robotic hands framing the text '5 AI Employees Every Pharmacy Should Build' against a circuit-board background.

Jul 6 2026

AI for Pharmacies: 5 AI Employees Every Owner Should Build

By Dr. Lisa Faast | July 6, 2026 | Team Development

Here’s The Thing About AI for Pharmacies… (First, AI for pharmacies is VERY cool). If I walked into your pharmacy tomorrow and told you I had found five new employees for your team, you’d probably ask two questions. “How much do they cost?” and… “When can they start?” Now imagine I told you these employees […]

Jun 15 2026

Pharmacy Hiring: 5 Interview Questions to Avoid Bad Hires

By Dr. Lisa Faast | June 15, 2026 | Team Development

Pharmacy Hiring Mistakes Are One Of The WORST Kinds of Horror Story… Every pharmacy owner has at least one (usually more than one). In fact, if you’ve owned a pharmacy for more than a few years and don’t have a hiring horror story, I honestly don’t know whether to congratulate you or accuse you of […]

DiversifyRx banner: the employee who never calls out sick, depicted as a humanoid robot holding a medical chart.

Jun 8 2026

AI for Pharmacies: The Employee That Never Calls Out Sick

By Dr. Lisa Faast | June 8, 2026 | Team Development

The Staffing Problem Isn’t Really a Staffing Problem AI for pharmacies is becoming less about replacing people and more about giving pharmacy teams additional capacity. Let’s be honest… Every pharmacy owner has imagined it at least once. An employee who: And if you’re coming off a particularly fun staffing week, you may have imagined it […]

May 11 2026

Pharmacy Employee Engagement: Why Good Employees Stop Caring

By Dr. Lisa Faast | May 11, 2026 | Team Development

Ever Wonder Why Pharmacy Employee Engagement Can Seem Great With A New Hire …and then six months later you’re standing there wondering: “What the heck happened to this person?” They used to be proactive. Friendly. Engaged. They cared. Now they seem disconnected, irritated, checked out, or just kind of… floating through the day trying to […]

May 4 2026

5 Ways to Use AI in Your Pharmacy Right Now

By Dr. Lisa Faast | May 4, 2026 | Team Development

AI for pharmacies is one of those topics that everyone is talking about… And most owners still aren’t actually using (or if they are, they’re not using it well). Or if they are, it’s something small like asking ChatGPT to write a Facebook post once in a while and calling it a day. Meanwhile, there […]

Apr 20 2026

Pharmacy Employee Check-Ins: How to Keep Your Best Staff

By Dr. Lisa Faast | April 20, 2026 | Team Development

When’s the Last Time You Checked In With Your Team? Pharmacy employee check-ins are one of those leadership habits everyone knows they should probably do more often. Let me guess how your last week went. You were busy. Phones ringing. Scripts stacking up. Someone called out. Something didn’t come in from the wholesaler. A patient […]

Apr 2 2026

Pharmacy Leadership: 5 Lessons From Chuck Norris

By Dr. Lisa Faast | April 2, 2026 | Team Development

There are some people who somehow become bigger than life—and who leave behind some surprisingly useful lessons about pharmacy leadership. Bigger than the movies. Bigger than the jokes (although I do love a good Chuck Norris joke). Bigger than the headlines. Chuck Norris was one of those people. And when I saw the news that […]

Jan 27 2026

Why Pharmacy Execution Beats Ideas Every Time (And How to Beat Analysis Paralysis)

By Dr. Lisa Faast | January 27, 2026 | Team Development

Ok, let’s clear something up right away. If you’re a pharmacy owner who: You’re not broken. You’re just stuck in analysis mode. It’s very common for us pharmacy owners to be like this (thanks for nothing, pharmacy school). And analysis mode feels productive… right up until nothing actually changes. The Real Problem Isn’t Ideas. It’s […]