Team Development

Apr 20 2026

Employee Check-Ins: How to Keep Your Best Staff

By Dr. Lisa Faast | April 20, 2026 | Team Development

When’s the Last Time You Checked In With Your Team? Let me guess how your last week went. You were busy. Phones ringing. Scripts stacking up. Someone called out. Something didn’t come in from the wholesaler. A patient was frustrated. A provider sent something wrong. The printer jammed (because of course it did). And somewhere […]

Apr 2 2026

Be a Little More Chuck Norris in Your Pharmacy

By Dr. Lisa Faast | April 2, 2026 | Team Development

There are some people who somehow become bigger than life. Bigger than the movies. Bigger than the jokes (although I do love a good Chuck Norris joke). Bigger than the headlines. Chuck Norris was one of those people. And when I saw the news that he passed, what stood out to me wasn’t just that […]

Jan 27 2026

Why Pharmacy Execution Beats Ideas Every Time (And How to Beat Analysis Paralysis)

By Dr. Lisa Faast | January 27, 2026 | Team Development

Ok, let’s clear something up right away. If you’re a pharmacy owner who: You’re not broken. You’re just stuck in analysis mode. It’s very common for us pharmacy owners to be like this (thanks for nothing, pharmacy school). And analysis mode feels productive… right up until nothing actually changes. The Real Problem Isn’t Ideas. It’s […]

Jan 14 2026

Pharmacy Leadership That Drives Profit: 26 Phrases I’m Banning in 2026

By Dr. Lisa Faast | January 14, 2026 | Team Development

Yes, I’m Being Dramatic On Purpose I’m not banning these phrases because I’m the language police. I’m banning them because they quietly steal profit, confidence, leadership, and momentum from independent pharmacies every single day. They turn smart pharmacy owners into exhausted firefighters. They turn good employees into “clock-in, clock-out” zombies. And they turn fixable problems […]

Jan 6 2026

Pharmacy Goal Setting That Actually Works: Why You Need to Kill, Stop, and Start

By Dr. Lisa Faast | January 6, 2026 | Team Development

Let Me Guess How Your New Year Pharmacy Goal Setting Started… You came into January with a notebook, a fresh calendar, and a long list of very good ideas for your pharmacy. And by January 7th… PBMs were PBM-ing. A tech called out. A wholesaler invoice made your eye twitch. And those goals? Still sitting […]

Dec 15 2025

Pharmacy Fraud Prevention: How To Protect Your Revenue

By Dr. Lisa Faast | December 15, 2025 | Team Development

The Pharmacy Fraud That Keeps Me Up at Night When most pharmacy owners hear the words “pharmacy fraud,” they picture something obvious — fake prescriptions, sketchy patients, forged IDs. The stuff you can spot from across the counter. But the pharmacy fraud that worries me the most? It doesn’t happen in the pharmacy. It happens […]

Dec 11 2025

Pharmacy Owner Year End Employee Bonuses & Gifts Dilemma

By Dr. Lisa Faast | December 11, 2025 | Team Development

Stop Saving Employee Bonuses for December: A Better Way to Reward & Motivate Your Pharmacy Team Every December, pharmacy owners across the country start sweating over the same questions regarding employee bonuses and holiday giving: “What should I give my staff for the holidays?”“Should I hand out bonuses?”“Does this count as a raise?” And the […]

Dec 2 2025

How to Run a Pharmacy Year-End Team Meeting That Actually Works

By Dr. Lisa Faast | December 2, 2025 | Team Development

The Year-End Meeting Your Pharmacy Actually Needs Let’s be honest: most year-end team meetings are somewhere between a group therapy session and a hostage situation. Someone vents about insurance, someone else stares at the clock, and you walk out thinking, “Why do I keep doing this to myself?” But here’s the secret: a pharmacy year-end team […]

pharmacy leadership increase pharmacy profit

Nov 19 2025

Pharmacy Leadership Detox: How to End the Year With Less Stress and a Stronger Pharmacy

By Dr. Lisa Faast | November 19, 2025 | Team Development

Pharmacy Leadership Detox: The Real Reason You’re Exhausted Right Now If you feel like you’ve been running a marathon in wet concrete for the past three months, you are not alone. By the end of the year, most pharmacy owners are mentally fried, physically tired, and spiritually… somewhere between “just let me lie on the […]

Nov 3 2025

How to Keep Your Pharmacy Team Motivated (and Sane) Through the Holidays

By Dr. Lisa Faast | November 3, 2025 | Team Development

Why Your Pharmacy Team Looks Tired … and It’s Not Just the Flu Shots If your pharmacy team has that 1,000-yard stare right now, you’re not imagining it. Between flu shots, RSV vaccines, holiday shoppers, and end-of-year audits, this season can burn out even your rockstars. Here’s the hidden truth: you can’t pour from an empty […]