KPI Optimization

Jan 14 2026

Pharmacy Leadership That Drives Profit: 26 Phrases I’m Banning in 2026

By Dr. Lisa Faast | January 14, 2026 | KPI Optimization

Yes, I’m Being Dramatic On Purpose I’m not banning these phrases because I’m the language police. I’m banning them because they quietly steal profit, confidence, leadership, and momentum from independent pharmacies every single day. They turn smart pharmacy owners into exhausted firefighters. They turn good employees into “clock-in, clock-out” zombies. And they turn fixable problems […]

Dec 19 2025

Marijuana Reclassification: What the Pharmacy Impact Really Is

By Dr. Lisa Faast | December 19, 2025 | KPI Optimization

Headlines First, Reality Later If you’ve been in pharmacy longer than five minutes, you already know this routine. A president signs an executive order. The headlines go wild. Patients, staff, and random relatives at Thanksgiving ask: “So… does this change anything tomorrow?” Short answer: no. Long answer: also no — but something does start moving. […]

medicare drug pricing changes forces pharmacies to become Medicare's bank

Dec 5 2025

Medicare Drug Changes: What Pharmacy Owners Need to Know

By Ben Wendt | December 5, 2025 | KPI Optimization

The Part of Medicare Drug Price Reform No One Warned You About If you’ve watched any Medicare drug reform headline lately, you’ve probably heard the victory chant:Patients save money! Medicare saves money! Everybody wins! But if you own a pharmacy, you don’t hear “savings.” You hear: “Wait… when do I get paid and made whole? And is anyone making […]

Nov 26 2025

8 Ways to Boost Pharmacy Profits in December

By Dr. Lisa Faast | November 26, 2025 | KPI Optimization

Don’t go holiday soft; boost your pharmacy profits easily with these December tips. December is basically the pharmacy owner’s version of running a relay race… while also wrapping presents… in a snow globe… with the phone ringing. The good news? It’s also one of the easiest months to quietly stack pharmacy profits —without feeling salesy […]

Oct 27 2025

Smart Pharmacy Tax Moves to Make Before December 31

By Dr. Lisa Faast | October 27, 2025 | KPI Optimization

The Hidden Profit Leak You Should Fix With Smart Pharmacy Tax Planning Let’s talk about everyone’s favorite topic: taxes. (Okay, maybe not your favorite, but it should be a favorite of your accountant!) Planning pharmacy tax moves now is the best way to keep more of your hard-earned profit. Here’s the hidden truth most independent […]

Oct 13 2025

Pharmacy Synchronization Program: How to Build Profit (and Sanity) One Layer at a Time

By Dr. Lisa Faast | October 13, 2025 | KPI Optimization

Most Owners Struggle to Make Pharmacy Synchronization Work Let’s be honest — if you’ve ever tried to launch a pharmacy synchronization program and thought, “This is chaos, I hate it,” you’re not alone. Most owners hit that wall. The hidden truth? Synchronization is one of the most profitable, workflow-smoothing, cash flow-boosting programs in independent pharmacy […]

independent pharmacy cash flow inventory turns

Sep 30 2025

The Secret For Freeing Up Tens of $1,000’s In Your Pharmacy Cash Flow: Inventory Turns

By Dr. Lisa Faast | September 30, 2025 | KPI Optimization

Boost Pharmacy Cash Flow With The Hidden Cash Sitting on Your Shelves If you’re like most independent pharmacy owners, you’ve felt the pressure of pharmacy cash flow problems. Wholesaler bills are due in days, PBM reimbursements don’t arrive for weeks, and somehow you’re left wondering why your bank balance never matches the effort you’re putting […]

Cash-Based Services Every Independent Pharmacy Should Offer in 2025

By Dr. Lisa Faast | August 28, 2025 | KPI Optimization

Why Cash-Based Services Are Non-Negotiable in 2025 If you’re still relying on PBM reimbursements as your main source of revenue, you’re playing a losing game. Reimbursements are shrinking, DIR fees make brands on Medicare losers, and the “fill more to make more” model is dead. Adding cash-based services will create much-needed stability in your independent […]

Aug 11 2025

The Pharmacy Profit Matrix

By Dr. Lisa Faast | August 11, 2025 | KPI Optimization

The Pharmacy Profit Matrix: Your Roadmap to More Money, More Freedom, and a Pharmacy You Actually Love Running Running an independent pharmacy today feels like trying to juggle flaming torches while someone keeps tossing you more. The old way of business doesn’t work anymore (if you want profit and a life). That is why I […]

Pharmacy vs Amazon Supplements: A Community-Driven Campaign for Patient Safety and Value

By Dr. Lisa Faast | August 7, 2025 | KPI Optimization

Tell your patients why they should get supplements from YOU and not from Amazon. Amazon can be great (thank you, grocery delivery), and it can be the Wild Wild West for supplements. Let’s set the record straight. When it comes to health, convenience shouldn’t mean compromise. And yet, millions of consumers are unknowingly buying low-quality […]