Team Development

Apr 20 2022

How to Quickly Lower Your Pharmacy Payroll Without Firing Anyone

By Dr. Lisa Faast | April 20, 2022 | KPI Optimization, Team Development

Your pharmacy payroll has the power to make you or break you. We consider it one of the 3 critical KPIs (key performance indicators). How Do You Know If Your Pharmacy Payroll is High, Low, or Just Right? To determine your payroll grade, you need to calculate your payroll ratio. Your payroll ratio is a […]

Apr 14 2022

How A Diverse Pharmacy Team Increases Patient Satisfaction and Pharmacy Profits

By Dr. Lisa Faast | April 14, 2022 | Team Development

When your pharmacy team can better serve your community of patients, they will like you more and your bottom line will benefit. Pharmacies have always been an essential part of the healthcare system. While our role has been focused on dispensing prescriptions, pharmacies have also taken on a new part: giving health and wellness services […]

Apr 5 2022

4 Signs Your Pharmacy Leadership Skills Need A Boost

By Dr. Lisa Faast | April 5, 2022 | Team Development

Here are 4 signs you may need a booster for your leadership skills—guest post by Heather Haro. I have a big crazy family! The current chaos count is 7, almost grown children and 12 grandchildren. Yep! 11 grandboys and 1 brand new little baby grandgirl! My Household Is My Business I have run my household […]

Mar 24 2022

Ideas For Pharmacy Employee Bonus Program

By Dr. Lisa Faast | March 24, 2022 | Team Development

One of the most common topics coming up on our social media pages and inbox is employee bonus programs. Employee Bonus and Benefit Levers Retaining critical key employees is a secret weapon of uber-successful pharmacy owners. One of the best ways to keep your employees happy and therefore your patients happy is to adjust the […]

Feb 10 2022

Your Pharmacy’s Biggest Competition

By Dr. Lisa Faast | February 10, 2022 | Team Development

Have you ever wondered who your pharmacy’s biggest competition is? The answer is not the big box across the street or the popular online pharmacy. Instead, it is much closer to home. Just take a look in the mirror. Internal barriers are much more potent than anything external. As the pharmacy leader, you need to […]

Jan 20 2022

6 Pillars of Pharmacy Profit – Top 2021

By Dr. Lisa Faast | January 20, 2022 | Cash Based Revenue, KPI Optimization, Marketing, Non-PBM Revenue, PBM Optimization, Team Development

Having a thriving, successful pharmacy means you need to take an active approach to your pharmacy profit. Being average will not keep you in business – that’s what I always say. You need to be awesome! To succeed in the pharmacy world, you are continuously implementing new ways of doing things, and with the ever-changing […]

How To Support Your Employees In Tough Times

Sep 14 2021

How To Support Employees During Tough Times

By Dr. Lisa Faast | September 14, 2021 | Team Development

Employees everywhere are struggling with unprecedented stress during these tough times. Right now, times are tough. Dealing with social issues, the pandemic, and family trials are causing staff to be more stressed than ever before. There is no more important role as a leader than to support your employees’ well-being. Excelling here is good for […]

Sep 7 2021

How To Attract & Hire Employees In A Tough Job Market

By Dr. Lisa Faast | September 7, 2021 | Team Development

...and not the highest) to have the best total package when combined with your other benefits. 2. Bonuses Bonuses can be buckets of money or hourly rate bonuses. Get inspired...

Aug 3 2021

7 Lessons From A Serial Entrepreneur

By Dr. Lisa Faast | August 3, 2021 | Marketing, Team Development

Being an entrepreneur is no cakewalk. Although, it is a bit addicting! Here are 7 Lessons I’ve learned by being a serial entrepreneur. I originally shared these thoughts during Kimber Boothe’s Pharmfluencer summit with pharmacists who are considering becoming entrepreneurs. These lessons are suitable for solopreneurs as well as seasoned pharmacy owners alike. The Beginning […]

4 Simple steps for pharmacy employee training

Jul 30 2021

The Simple 4 Step Pharmacy Employee Training Process

By Dr. Lisa Faast | July 30, 2021 | Team Development

Implement a Pharmacy Employee Training Process to Help You Become More Profitable Have you ever felt like you’ve wasted entire months hiring and then training a new employee that didn’t work out? There are many reasons why new employees might not work out, but don’t let one of those reasons be because of the lack […]