Team Development

Dec 15 2025

Pharmacy Fraud Prevention: How To Protect Your Revenue

By Dr. Lisa Faast | December 15, 2025 | Team Development

The Pharmacy Fraud That Keeps Me Up at Night When most pharmacy owners hear the words “pharmacy fraud,” they picture something obvious — fake prescriptions, sketchy patients, forged IDs. The stuff you can spot from across the counter. But the pharmacy fraud that worries me the most? It doesn’t happen in the pharmacy. It happens […]

Dec 11 2025

Pharmacy Owner Year End Employee Bonuses & Gifts Dilemma

By Dr. Lisa Faast | December 11, 2025 | Team Development

Stop Saving Employee Bonuses for December: A Better Way to Reward & Motivate Your Pharmacy Team Every December, pharmacy owners across the country start sweating over the same questions regarding employee bonuses and holiday giving: “What should I give my staff for the holidays?”“Should I hand out bonuses?”“Does this count as a raise?” And the […]

Dec 2 2025

How to Run a Pharmacy Year-End Team Meeting That Actually Works

By Dr. Lisa Faast | December 2, 2025 | Team Development

The Year-End Meeting Your Pharmacy Actually Needs Let’s be honest: most year-end team meetings are somewhere between a group therapy session and a hostage situation. Someone vents about insurance, someone else stares at the clock, and you walk out thinking, “Why do I keep doing this to myself?” But here’s the secret: a pharmacy year-end team […]

pharmacy leadership increase pharmacy profit

Nov 19 2025

Pharmacy Leadership Detox: How to End the Year With Less Stress and a Stronger Pharmacy

By Dr. Lisa Faast | November 19, 2025 | Team Development

Pharmacy Leadership Detox: The Real Reason You’re Exhausted Right Now If you feel like you’ve been running a marathon in wet concrete for the past three months, you are not alone. By the end of the year, most pharmacy owners are mentally fried, physically tired, and spiritually… somewhere between “just let me lie on the […]

Nov 3 2025

How to Keep Your Pharmacy Team Motivated (and Sane) Through the Holidays

By Dr. Lisa Faast | November 3, 2025 | Team Development

Why Your Pharmacy Team Looks Tired … and It’s Not Just the Flu Shots If your pharmacy team has that 1,000-yard stare right now, you’re not imagining it. Between flu shots, RSV vaccines, holiday shoppers, and end-of-year audits, this season can burn out even your rockstars. Here’s the hidden truth: you can’t pour from an empty […]

pharmacy team management, better pharmacy employees

Sep 25 2025

The Secret to a Stress-Free Pharmacy: Controlling Calendars

By Dr. Lisa Faast | September 25, 2025 | Team Development

Pharmacy owners have 1,000 things to do every day; telling your employees what to do every day shouldn’t be one of them. Controlling calendars makes this dream a reality. Managing pharmacy employees without controlling calendars is like herding cats… blindfolded… during a fire drill. Everyone’s running in different directions, you’re answering the same questions five […]

Sep 16 2025

The Proven 5-Part Framework To Successfully Add New Revenue Streams To Your Pharmacy

By Dr. Lisa Faast | September 16, 2025 | Team Development

Ideas and knowledge mean nothing unless they change your behavior. Successfully adding new revenue streams doesn’t take magical pixie dust, but it does take following a proven process. The Hidden Reason New Revenue Streams Fail Here’s a truth most independent pharmacy owners don’t realize: the successful implementation of new revenue streams has less to do […]

The Secret to Getting Stuff Done in Your Pharmacy

By Dr. Lisa Faast | July 3, 2025 | Team Development

Learn how to get stuff done in your pharmacy with these 4 disciplines.

The Case for Pharmacy Automation

By Dr. Lisa Faast | June 19, 2025 | Team Development

Running an independent pharmacy means balancing inventory, staff, compliance, and patient care—all at once. Pharmacy automation offers a powerful solution: save time, boost accuracy, enhance efficiency, and elevate patient care—without having to hire a bunch of staff. Technology can truly transform your pharmacy. Here’s how to integrate pharmacy automation into your operations. What Pharmacy Automation […]

How to Get Pharmacists & Technicians to Actually Apply for Your Open Positions

By Dr. Lisa Faast | June 12, 2025 | Team Development

Hiring pharmacists or technicians shouldn’t feel like pulling teeth, but for many independent pharmacy owners, it does. You post your job opening, wait for the flood of qualified candidates, and instead…crickets. Here’s the hard truth: If you’re struggling to attract applicants, the problem might not be the talent pool; it could be your approach. The […]