Team Development

Jun 19 2025

The Case for Pharmacy Automation

By Dr. Lisa Faast | June 19, 2025 | Team Development

Running an independent pharmacy means balancing inventory, staff, compliance, and patient care—all at once. Pharmacy automation offers a powerful solution: save time, boost accuracy, enhance efficiency, and elevate patient care—without having to hire a bunch of staff. Technology can truly transform your pharmacy. Here’s how to integrate pharmacy automation into your operations. What Pharmacy Automation […]

Jun 12 2025

How to Get Pharmacists & Technicians to Actually Apply for Your Open Positions

By Dr. Lisa Faast | June 12, 2025 | Team Development

Hiring pharmacists or technicians shouldn’t feel like pulling teeth, but for many independent pharmacy owners, it does. You post your job opening, wait for the flood of qualified candidates, and instead…crickets. Here’s the hard truth: If you’re struggling to attract applicants, the problem might not be the talent pool; it could be your approach. The […]

May 28 2025

Don’t Be the Jerry Jones of Your Organization: How to Be a Badass Leader

By Dr. Lisa Faast | May 28, 2025 | Team Development

Guest post by Heather Haro. Let’s be honest—some leaders make it to the top despite themselves. Case in point: Jerry Jones. Sure, the man knows how to build a billion-dollar brand, but when it comes to leadership? Oof. The Dallas Cowboys owner has become the ultimate case study in what not to do. Decades of micromanaging, […]

Feb 4 2025

Pharmacy Team Development: Top Blogs of 2024

By Dr. Lisa Faast | February 4, 2025 | Team Development

Your pharmacy team will either be your greatest strength or your weakest link. Pharmacy Team development is a critical pillar for independent pharmacy owners aiming to enhance operational efficiency, boost employee satisfaction, and improve patient care. Investing in your team’s growth fosters a positive work environment and directly contributes to your pharmacy’s success. Top 5 […]

Oct 22 2024

Pharmacy Profit Through Soft Skills

By Dr. Lisa Faast | October 22, 2024 | Team Development

Your pharmacy profit is directly related to your (the pharmacy owner’s) soft skills and your ability to cultivate soft skills in your team. What Are Soft Skills Soft skills—communication, empathy, and emotional intelligence—are often treated as the “nice to have” extras in business. But let me let you in on a little secret—they’re not extras […]

Oct 13 2024

75 Hard for Pharmacy Owners: A Path to Transform Your Pharmacy in 75 Days

By Dr. Lisa Faast | October 13, 2024 | Marketing, Non-PBM Revenue, Team Development

Join the 75 Hard for Pharmacy Owners program to transform yourself and your pharmacy in Q4. You might think the only way to make massive changes in your pharmacy is to complete massive projects and changes. However, as an independent pharmacy owner, I’ve found that it’s not the massive changes but the small, consistent actions […]

Sep 26 2024

Protect Your Corporate Veil: Essential Tips for Independent Pharmacy Owners

By Dr. Lisa Faast | September 26, 2024 | Team Development

There’s an often-overlooked but crucial aspect of running our businesses. It is protecting your corporate veil or corporate protection. This topic isn’t talked about enough in the pharmacy space, yet it’s essential for ensuring the long-term stability and security of our businesses. Now, let me preface this by saying I’m not a lawyer, but as […]

Aug 29 2024

Failure is the Best Teacher for Pharmacy Owners

By Dr. Lisa Faast | August 29, 2024 | Team Development

Failure will help make your pharmacy better and stronger; it’s time to embrace it. Want a highly successful pharmacy? Start by embracing failure. Running a pharmacy isn’t all smooth sailing, but here’s a hard truth: failure is your best teacher. One of the biggest lessons I’ve learned as a pharmacy owner is that embracing failure […]

Jul 30 2024

Empowering Your Independent Pharmacy Employees

By Dr. Lisa Faast | July 30, 2024 | Team Development

My goal at DiversifyRx is to make owning a pharmacy fun and profitable again. Empowering your independent pharmacy employees is a great way to reduce your burden and have happy employees. Running an independent pharmacy is both rewarding and challenging. We face constant pressure to deliver exceptional patient care while managing a myriad of operational […]

Jul 15 2024

Mentorship in Independent Pharmacy

By Dr. Lisa Faast | July 15, 2024 | Team Development

Mentorship in independent pharmacy is important for owners and those coming up behind us. As independent pharmacy owners, we often find ourselves juggling numerous roles and responsibilities. One crucial role that is often overlooked is mentorship in independent pharmacies. I am excited to share insights on how mentorship can transform your pharmacy practice, why it’s […]